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- Describe how your library uses email. Has it improved productivity? The library I work at uses email as a form of communication throughout the library employees. Any new/important information is sent out in system wide emails. Also, there are email lists, such as CHAT, which are lists of those of us working with children or teens. One could email the entire list with questions or suggestions regarding youth services. At the branch level, we don't always get a chance to pass along information face to face, having different work schedules, so email is the best way to communicate when something is going to happen or a new way to do something. I find that my email folders are the most organized area of my work, because most of the important information is sorted and stored there and not in my desk files.
- Share your thoughts on online reference using some of the other Web 2.0 communication tools. Are you an active user of text messaging, IM, or other communication tools? I actively use text messaging, have previously used IM, and sometimes use skype (0r webcam based communication. I haven't used any of these at work though. I grew up in the AOL days and thus, was IMing constantly as a teen, but haven't used it much in the past 8 to 9 years. Text messaging is quickly becoming the way I stay in contact with my friends. The Tulsa library has an IM capability on their AskUs site, I haven't had a need to use it, but I've wanted to.
- Which OPAL or MINITEX Web conference (Webinar) did you attend? How was it? What do you think of this communication tool? I viewed an archived conference on Del.icio.us and learned about bookmarking sites. This was great! It gave me the capability to start up an account while watching and listening to an expert doing it at the exact same time. While I'm sure I could have learned about Del.icio.us on my own, it was fun to have help. For someone who is less confident on the Internet, this would have been wonderful.
